B2B TRUST PACKAGE · PRE-ISO READY

AdaptOrch Trust Center

Trust starts with evidence boundaries. AdaptOrch separates evidence from claims, isolates runner health, and ships a security/privacy package customers can review before formal ISO/ISMS work.

Documents
12 public policies
Effective date
April 27, 2026
Maintainer
Ontos
Security contact
ingeng2004@gmail.com
DOC-CLM-001

Claim Boundary

What AdaptOrch does and does not claim in CEK S3 shadow mode, including correctness_claim=false and runner-health separation.

DOC-SEC-001

Information Security Policy

How AdaptOrch protects customer data, patch evidence, API keys, and operational systems.

DOC-PRV-001

Privacy Policy

How AdaptOrch collects, uses, retains, and protects personal information for the SaaS website and application.

DOC-TOS-001

Terms of Service

Commercial and acceptable-use terms for using AdaptOrch SaaS and related APIs.

DOC-DRD-001

Data Retention and Deletion Policy

Retention windows, deletion triggers, export handling, and recovery limitations for AdaptOrch data.

DOC-KEY-001

API Key Management Policy

Lifecycle controls for creating, storing, using, rotating, revoking, and auditing AdaptOrch API keys.

DOC-BCP-001

Incident, Backup, and Recovery Policy

How AdaptOrch prepares for, detects, responds to, backs up, and recovers from service disruption or security incidents.

DOC-ACR-001

Access Control Register

A public summary of how AdaptOrch maintains role-based access records and reviews privileged access.

DOC-LLM-001

External LLM Provider Data Transfer Description

What data may be sent to external LLM providers when AdaptOrch routes review or evaluation tasks.

DOC-VDP-001

Vulnerability Disclosure Policy

Safe-harbor aligned rules for reporting suspected vulnerabilities in AdaptOrch public systems.

DOC-AUD-001

Operational Audit Log Policy

Which operational events AdaptOrch records, why they are retained, and how they support B2B trust reviews.

DOC-RFD-001

Refund & Withdrawal Policy

Statutory withdrawal rights, Polar subscription refunds, and digital-content refund limitations.

DOC-SUP-001

Support & Service Levels

Contact channels, operating hours, and response-time commitments.